Blaming technology for lower customer satisfaction due to reduced personal interaction, while emphasizing the importance of face-to-face meetings for happiness and increased effectiveness, highlights the need for strategies like limiting electronics during meals and following established standards.

The official document is titled ISO/IEC 17025: 2017, General requirements for the competence of testing and calibration laboratories. It is the international reference for laboratories performing calibration and testing activities.

A management system such as ISO9001, when implemented and deployed properly, provides the organization with predictable and consistent processes. This is also a critical component for the success of lean enterprise.

At times, performance measures reveal a hidden story that can only be found by peeling back the onion. Let’s pursue this concept with an example.

The sampling strategy is an important part of statistical sampling. Manufacturing organizations find the following sampling strategies to be useful.

First let’s address the first part of what TAG is. The Technical Advisory Group"s primary purpose is to develop and transmit the U.S. position on activities or draft standards of the appropriate ISO or IEC technical committees.

The ISO10012: 2003 Measurement Management Standard was written originally as a support document for ISO 9001: 2000. A review was conducted when ISO 9001: 2015 was released and revealed a significant need to revise the document.

Auditing and inspection are two critical tools that organizations apply to ensure compliance, policies, procedures and products. Even though there are similarities these tools have different intent.

Motivation for wanting to be an auditor is critical to be an effective auditor. I have concerns when someone expresses to me that “I am tired that this is not being done or everyone is getting away with this or that.” 

The journey to create a standard is very interesting and requires attention to detail. Before a standard can be created one must develop the need and benefits for its development.