Dr. Milton Krivokuca, our 2024 Quality Professional of the Year, shifted from manufacturing to education, guiding students to faster degrees and career advancement. He actively promotes quality assurance programs and stays updated on industry trends like Quality 4.0, proving his dedication and expertise.

There are times when a Quality practitioner may be called upon to support team members in ways that go beyond the strict interpretation of the role. These are described in a way that indicates the necessary situation, along with the constructive outcomes from such involvement.

Quality sat down with Jim Spichiger, program manager, Amazon Custom Service, and immediate past chair of the ASQ Inspection Division, to discuss his upcoming Quality Show South presentation.

Quality sat down with Stefan Friedrich of New Scale Robotics to explain why quality is often one of the later steps to automate. Adopting a robot or cobot can be intimidating but it doesn’t need to be. Here he describes what quality professionals need to know. Hint: it’s not programming.

Explore how AI can revolutionize country management models. Discover the results of our test on ChatGPT 3.5. Learn about the potential and limitations of AI for management and quality professionals.

The purpose of this article is to show different examples of how a quality professional can exert influence on colleagues and team members, without having direct authority over those participants. 

Software vendors are focusing on three trends to distinguish their offerings and better serve their customers.

This year’s State of the Profession survey was fielded March 23-27, 2023. Longtime readers of Quality know the survey is done to understand your peers in the industry. This year respondents had a different set of worries—and tools.

Some people might be nervous about completely switching careers, but not Jared Curtis. For his dedication to quality, strong communication skills, and interest in always learning, Jared Curtis is our 2023 Quality Rookie of the Year.

Over the years, I have seen firsthand that there seems to be no shortage of opportunities for quality professionals to become an irreplaceable member of an organization if they are highly skilled in resolving issues.