Dr. Milton Krivokuca is Interim Quality Program Coordinator and subject matter advisor of the Master of Science Quality Assurance program at California State University Dominguez Hills, Carson, CA. He has also taught master’s classes in critical thinking and quality theories at several universities. Additionally, he has presented contemporary quality topics at conferences in Europe, Middle East, Africa, and Asia, locations throughout the United States and Canada. He is past chair of ASQ, Quality Management Division, an ASQ Fellow, ASQ Los Angeles Section 700 Simon Collier Quality Award recipient and 2020 ASQ Section 701 Orange Empire Quality Guru of the Year. Quality 4.0 Thought Leader.
My informal observations of published white papers and interviews with colleagues support that quality is moving in the direction of Quality 4.0, but very slowly.
The topic of Quality 4.0 is rapidly becoming a legend due to its mysterious nature; it seemingly has no formal description. Very few people can confidently say that they have seen it or used it.
