Blaming technology for lower customer satisfaction due to reduced personal interaction, while emphasizing the importance of face-to-face meetings for happiness and increased effectiveness, highlights the need for strategies like limiting electronics during meals and following established standards.

As manufacturing and quality control becomes increasingly digital, auditing is increasingly enmeshed with technology and data analytics.

What exactly is an audit? An audit is essentially a health check for your business processes. Picture a doctor’s visit, but for your company

ISO standards provide a framework for organizations to operate efficiently, ensure product quality, and meet regulatory requirements. Their benefits are far-reaching and impactful.

If you’re looking to improve quality, software is often a good place to start.

Why is certification of an organization’s quality management system to ISO 9001 – or AS9100, or IATF 16949 or ISO 13485 – so special? What does the certification signify? And what supports the paper behind that framed certificate?

With the ever-increasing complexity involved with the provision of products and services, the demand for competent workers will undoubtedly increase.

PRI announced the expansion of its management systems certification portfolio through the acquisition of SRI Quality System Registrar.

We all know that quality is important. Assuring quality delivers an array of benefits – from utilizing less resources, promoting customer loyalty and brand satisfaction, and of course, overall savings when things get done right the first time. According to Gartner’s 2022 Market Guide for Quality Management Systems, "The often-repeated but seldom-followed notion that 'quality is everyone’s job’ is now being realized at an unprecedented scale."