"For years, I've been told, 'The safest part of your journey has come to an end.' Initially, I took this to mean just getting home from the airport, but now I question, 'Was I ever truly safe to begin with?'"

Paul Critchley, president of New England Lean Consulting, discusses Lean principles at the Quality Show South in Nashville this May. Learn how to leverage Lean for business growth in his session, "Wicked Good Leadership."

Quality sat down with Jim Spichiger, program manager, Amazon Custom Service, and immediate past chair of the ASQ Inspection Division, to discuss his upcoming Quality Show South presentation.

Are you struggling to implement Lean methods in your organization? In this column, we will discuss the biggest obstacle to practicing Lean and how emotionally intelligent leaders can address resistance from staff to successfully implement improvement methods.

A management system such as ISO9001, when implemented and deployed properly, provides the organization with predictable and consistent processes. This is also a critical component for the success of lean enterprise.

The practice of Lean, and its close cousin “Six Sigma,” can offer powerful benefits to the executive that understands how to leverage the principles. And they can offer you a winning hand.

At The Quality Show, Dr. Eric Hayler will be discussing low cost technology applications in Lean. We spoke to him before the show to learn more about his session.

Every organization can benefit from continuous improvement. In this blog, we’ll highlight 3 simple Lean tools for process improvement, why they’re important and how Minitab Engage can help you successfully leverage these tools across your organization. Let’s get started!

Continuous improvement helps manufacturers identify areas of improvement, reduce waste, and boost efficiency. However, it's not enough to simply implement continuous improvement processes.

His colleagues say there's no one like him. He's been described as that rare person who can teach anyone about technical subjects, listen carefully, win over skeptical staff, and even emcee a retirement party with just the right mix of humor. Meet the 2023 Quality Professional of the Year.