Yves Van Nuland has a PhD in Chemistry from the University of Leuven (Belgium) (1977) . He worked at the Belgian FDA (1978). Next, he was laboratory and quality manager at PRB (chemical industry) (1979-1988) and quality manager at UCB Chemicals in Brussels (1989-1994). As a self-employed consultant-trainer, he supports his customers on subjects such as excellence models (EFQM and MBA), Business Process Management, KPIs and company culture. He is coauthor and editor of the book “Excellent, A guide for the implementation of the EFQM Excellence model” and “Validating a Best Practice.” He is a trainer and senior consultant at Comatech Ltd, Belgium and QMS Germany, and an expert in management methods.