Many of us in the quality domain struggle to financially quantify our efforts and successes. Recent research shows that only a minority of the manufacturers deploy a Total Cost of Quality model to systematically quantify the financial impact of quality management. In this session, we present a simple but effective approach to quantify the quality business function. 

With this methodology, quality professionals can: 

1. Assess where their spending on quality goes 
2. Calculate the ROI of any quality-related investment 
3. Benchmark their quality business function with their peers

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